Who we are
This website is owned by BARDSEY TREE SERVICES and our registered office is at Croft Farm, Main Street, Wighill, LS24 8BQ we are a ‘data controller’ for the purposes of the Data Protection Act 1998 and as of 25 May 2018, the General Data Protection Regulation (‘GDPR’) (as applicable the “Legislation”) where we control the purposes for which we process your personal information. We take the appropriate measures to comply with the Legislation.
If you have any questions about our data protection policy or how we handle your personal data, please address Nichola Wilkins (See Contact information below.)
What information do we collect?
Personal information provided by you
We collect personal information about you (such as your name, address and contact details such as email address), when you make an enquiry via our website or by phone, when you buy services from us, or when we buy goods or services from you.
Personal information provided by third parties
We may receive information about you from credit agencies if it is necessary to assist us in providing you with requested services and which we will add to the information we already hold in order to supply you with our services.
Sensitive/special category personal information
We may process sensitive personal information in certain situations, for example when carrying out credit checks or specific investigations. If we request such information, we will explain why we are requesting it and how we intend to use it.
We will only process your sensitive personal information with your explicit consent.
How will we use the information about you?
We collect information about you so that we can:
- identify you
- provide the services requested
- if you agree, let you know about other products or services that may be of interest to you (see ‘Marketing’ section below)
- detect and prevent fraud
- customise our website and its content to your particular preferences
- notify you of any changes to our website or to our services that may affect you
- improve our services
- comply with our contractual obligations
We use any information submitted to us by you to provide you with further information by post and email about the products and services we offer which you have requested and/or which may be of interest to you. The lawful basis for such processing is to fulfil our contracts and/or because it is in our legitimate business interest to do so.
As part of our services we may supply an email newsletter which we use to inform you about products and services supplied by us. You can choose to unsubscribe at any point by clicking on the link at the bottom of the email.
Email marketing campaigns published by us may contain tracking facilities within the actual email. This subscribed activity is tracked and stored in a database and may be used for future analysis and evaluation. Such tracked activity may include: the opening of emails, forwarding of emails, the clicking of links within the email consent, times, dates and frequency of activity (this is by no means a comprehensive list).
We may disclose your personal data to:
• our agents, associates, sub-contractors and service providers
• law enforcement agencies in connection with any investigation to help prevent unlawful activity
We will share transaction data with our payment services providers only to the extent necessary for the purposes of